Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed after business hours will be processed the next business day.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times are as follows:
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Standard Shipping: 5–10 business days
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Expedited Shipping: 2–5 business days
Delivery times are estimates and may vary due to carrier delays or external factors beyond our control.
Shipping Locations
We currently ship to 233 countries. If international shipping is available, customers are responsible for any customs duties, taxes, or import fees.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers. If your package is lost or significantly delayed, please contact us at support@healbyhera.com, and we will assist you.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Questions
If you have any questions about shipping, please contact us at support@healbyhera.com.